Guest Services

here for you

Open during regular mall hours

Mapleview is committed to providing an exceptional shopping experience for our customers. Our friendly and knowledgeable Guest Services staff are available for your assistance. The Guest Services kiosk is located on the lower level near Earls Kitchen + Bar and Turtle Jack’s Muskoka Grill.
 

Complimentary Services

Auto Aid
Bottle-Warming & Diaper Kits
NEW Portable Phone Chargers
Coat Check
Courtesy Phone & Emergency Taxi Assistance
Gift Wrapping*
Lost & Found
Strollers (first come, first served basis)
Walkers & Wheelchairs (first come, first served basis)
Electric Vehicle Charging Station
FREE WiFi (connect to 'Mapleview', open browser and accept the terms)​

*Gift Wrap is complimentary, but packages cannot be wrapped within a half hour of mall closing. Complimentary gift wrap is not available in December.

 

Fee Services

Mapleview Gift Cards
Fax and Photocopying
Laminating
Stamps


Family Services

Complimentary Bottle Warming, Diaper Kits and Strollers at the Guest Services Kiosk
Expectant Mother & Infant Parking Spaces at all Entrances
Food Court High Chairs
2 Family Washrooms (upper and lower level)
Nursing Room located in the ladies washroom on the upper level 



Shopper Conveniences

Bank Machines
Bank of Montreal bank machine in front of Shoppers Drug Mart
Cash N’ Go bank machine in the food court, at the top of the double escalators

Burlington Transit Bus Tickets
Burlington Transit bus tickets may be purchased from Gateway Newstands, located on the upper level by Sears