• Saturday 12-04 10:00am - 9:00pm
  • Sunday 12-05 10:00am - 6:00pm
  • Monday 12-06 10:00am - 9:00pm
  • Tuesday 12-07 10:00am - 9:00pm
  • Wednesday 12-08 10:00am - 9:00pm
  • Thursday 12-09 10:00am - 9:00pm
  • Friday 12-10 10:00am - 9:00pm


Some stores may have hours that differ from the mall hours displayed above.

We have special hours for holidays.

Health & Safety Measures

 

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Job

Retail Customer Service Rep

Part Time

We are looking for Candidates with proven customer service experience in the retail sector that also possesses some artistic ability.

Company Description
Santa'Ville is a proud retailer and manufacturer of personalized Christmas decorations. We have proudly served in the holiday retail sector for over a decade with locations all over Ontario, Quebec and New Brunswick. We specialize in premium quality personalized ornaments, stockings and many other festive decorations. If you have a passion for customer service and posses some artistic ability, Santa'Ville is the perfect seasonal job for you.

Job Duties and Responsibilities include (but are not limited to)
Sales:
· Implementing sales strategies and understanding of customer service
· Having thorough product knowledge
· Upselling according to customer's wants/needs

Inventory Tracking:
· Reporting any broken/damaged, stolen or inaccurate inventory
· Restocking and organizing products as necessary
· Bi-weekly inventory count

General:
· Cleanliness and organization
· Organization of inventory and storage areas
· Following dress code
· Time management Customer service

Problem solving Qualifications:
· Past retail sales and customer service experience is an asset
· Exemplary penmanship or artistic ability
· Excellent communication and interpersonal skills

Other
· Flexible to workday, evening and weekend shifts, based on business needs
· Ability to work in a fast-paced environment
· Ability to stand for long periods of time