• Monday 10:00am - 9:00pm
  • Tuesday 10:00am - 9:00pm
  • Wednesday 10:00am - 9:00pm
  • Thursday 10:00am - 9:00pm
  • Friday 10:00am - 9:00pm
  • Saturday 9:30am - 6:00pm
  • Sunday 11:00am - 6:00pm

 

From November 30th until the end of December 2019, hours are extended to the following:

Monday – Saturday 9:00am – 9:30pm
Sunday 10:00am – 6:00pm

Holiday hours

Job

Kiehl's Customer Rep

Full & Part Time

We have an exciting opportunity to join the Kiehl's family as Kiehl's Customer Rep (KCR). This position is responsible for achieving individual sales goals established by management team. Provide superior customer service standards and develop customer relationships that will result in repeat business. Responsible for product and brand image presentation while maintaining a neat and organized store.

Training, Learning, and Development:
Kiehl's Customer Representatives (KCR's) are enrolled in a comprehensive two day, offsite seminar within their first month of service. They'll achieve a thorough understanding of Kiehl's history, mission, and values as well as formulation standards and product knowledge. With a concentrated focus on Kiehl's personalized Circle of Service, KCR's practice bringing their product training to life in consultations focused on healthy skincare essentials, men's formulations, hair and body products.

After basic training, learning continues seasonally with one day, offsite seminars focused on increased product knowledge and Circle of Service skills

Job Responsibilities:
- Achieve individual sales goals
- Effectively execute visual directives, education selling tools, and customer service standards
- Adhere to visual merchandising and housekeeping standards
- Regular attendance and timeliness for all scheduled shifts

Experience:
- 2+ years of specialty retail store experience
- Willing to working flexible hours, including nights and weekends
- Highly resourceful, flexible and able to solve problems in a timely manner
- High School Diploma or GED required
- Must be able to work on your feet all day
- Walk up and down a flight of stairs and/or ladder if necessary
- Lift up to 25 lbs on a regular basis

Business Hours
    • Monday 10:00am - 9:00pm
    • Tuesday 10:00am - 9:00pm
    • Wednesday 10:00am - 9:00pm
    • Thursday 10:00am - 9:00pm
    • Friday 10:00am - 9:00pm
    • Saturday 9:30am - 6:00pm
    • Sunday 11:00am - 6:00pm
Holiday Hours
    • Black Friday - Nov. 29, 2019 8:00am - 9:00pm
    • Christmas Eve - Dec. 24, 2019 9:00am - 5:00pm
    • Christmas Day - Dec. 25, 2019 Closed
    • Boxing Day - Dec. 26, 2019 7:00am - 7:00pm
    • New Year's Eve - Dec. 31, 2019 10:00am - 5:00pm
    • New Years Day - Jan. 1, 2020 Closed