• Friday 08-19 10:00am - 9:00pm
  • Saturday 08-20 9:30am - 6:00pm
  • Sunday 08-21 11:00am - 6:00pm
  • Monday 08-22 10:00am - 9:00pm
  • Tuesday 08-23 10:00am - 9:00pm
  • Wednesday 08-24 10:00am - 9:00pm
  • Thursday 08-25 10:00am - 9:00pm


*Some stores may have hours that differ from the mall hours displayed above. 

We have special hours for holidays.

Health & Safety Measures

 

COVID-19: Policies and Procedures. Learn more.

Job

Kiehl's Key Holder

Part Time

Kiehl's Since 1851 was founded as an old-world apothecary in New York City's East Village. Our unique formulations feature natural ingredients sourced from all over the world. At Kiehl's we have a heritage of unwavering courtesy and good, old-fashioned manners that is expressed through our highly personalized service. We believe that making the world a better place starts in our own neighborhood and that is why you will find unique philanthropic initiatives in each of our stores across the country. If you have a spirit of adventure and a talent for serving others, we invite you to build a career at Kiehl's!

We have an exciting opportunity to join the Kiehl's team as Keyholder. This position is responsible for assisting Store Manager in achieving store sales goals in conjunction with reaching individual sales goals established by the management team. Provide superior customer service and develop customer relationships that will result in repeat business. Execute short and long term plans to achieve goals in support of the store's business strategy. Responsible for product and brand image presentation while maintaining a neat and organized store.

Job Responsibilities:
Increase excellence in service by accelerating and maintaining customer retention, team education, and customer in store experience
Support regional comp and new store growth through store results
Upholds standards of customer service excellence, visual merchandising, and store operations
Leader and motivator in team productivity
Enforce company policies and procedures
Oversees team in the absence of and in partnership with store manager
Communicates feedback on business results to management team
Perform open and close procedures for the store
Regular attendance and timeliness for all scheduled shifts
This position provides 35+ hours/week; can be discussed with hiring manager

Qualifications:
Retail and/or cosmetic experience preferred
Prior key holder experience preferred
Customer service experience
Communication skills
Analytical skills
Basic computer skills
Must be willing to work flexible hours and to work nights and weekends
High School Diploma or GED required
Must be 18 years or older
Physical Environment: Must be able to work on the sales floor for extended periods, walk up and down a flight of stairs and/or ladder as necessary, and lift up to 25 lbs. on a regular basis
English mandatory, second language an asset

Business Hours
    • Friday 10:00am - 9:00pm
    • Saturday 9:30am - 6:00pm
    • Sunday 11:00am - 6:00pm
    • Monday 10:00am - 9:00pm
    • Tuesday 10:00am - 9:00pm
    • Wednesday 10:00am - 9:00pm
    • Thursday 10:00am - 9:00pm
Holiday Hours
    • Labour Day - Sept. 5, 2022 Closed
    • Thanksgiving - Oct. 10, 2022 Closed
    • Christmas Day - Dec. 25, 2022 Closed