• Monday 10:00am - 9:00pm
  • Tuesday 10:00am - 9:00pm
  • Wednesday 10:00am - 9:00pm
  • Thursday 10:00am - 9:00pm
  • Friday 10:00am - 9:00pm
  • Saturday 9:30am - 6:00pm
  • Sunday 11:00am - 6:00pm



Guest Services

Mapleview is committed to providing an exceptional shopping experience for our customers. Our friendly and knowledgeable Guest Services staff are available for your assistance. The Guest Services kiosk is located on the lower level near Earls Kitchen + Bar and Turtle Jack’s Muskoka Grill. Open during regular mall hours.


Complimentary Services

Auto Aid
Bottle-Warming & Diaper Kits
NEW Portable Phone Chargers
Coat Check (January - November 20)
Courtesy Phone & Emergency Taxi Assistance
Gift Wrapping* (January – November)
Lost & Found
Strollers (first come, first served basis)
Walkers & Wheelchairs (first come, first served basis)
Electric Vehicle Charging Station
Tesla Superchargers
FREE WiFi (connect to 'Mapleview', open browser and accept the terms)​

*Gift Wrap is complimentary maximum of 3 gifts, but packages cannot be wrapped within a half hour of mall closing. Item(s) being gift wrapped must be purchased from Mapleview. 

Fee Services

Mapleview Gift Cards
Fax and Photocopying

Family Services 

Complimentary Bottle Warming, Diaper Kits and Strollers at the Guest Services Kiosk
Expectant Mother & Infant Parking Spaces at all Entrances
Food Court High Chairs
2 Family Washrooms (upper and lower level)
Nursing Room located in the ladies washroom on the upper level 

Shopper Conveniences

Bank Machines
Bank of Montreal bank machine in front of Shoppers Drug Mart
Cash N’ Go bank machine in the food court, at the top of the double escalators